Privacy Policy

Effective Date: April 28, 2026 · Last updated: April 28, 2026

Emanate AVL ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to emanateavl.com and any related services we provide.

1. Who We Are

Emanate AVL is an audio, visual, and lighting company serving churches, corporate clients, and event venues across the US and Ghana. We are based in Columbus, Ohio.

For the purposes of this policy, Emanate AVL is the data controller — meaning we determine how and why personal data is processed.

Contact: info@emanateavl.com

2. What Information We Collect

We only collect information that is necessary to respond to your inquiries or deliver services you've requested.

Information you give us

• Name and organization
• Email address and phone number
• Project description, location, timeline, and budget range
• Anything else you choose to share in a message to us

Information collected automatically

• Browser type, device type, and approximate location (via standard server logs and our hosting provider)
• Pages visited and basic site interaction data, if and when analytics is enabled

We do not collect payment card numbers through this website. Payments, when applicable, are processed through separate third-party processors under their own privacy policies.

3. How We Use Your Information

• To respond to inquiries — following up on contact form submissions, calls, and emails.
• To prepare quotes and proposals — designing systems, scoping events, and pricing rentals.
• To deliver services — coordinating installations, events, rentals, and ongoing support.
• To improve our work — reviewing project outcomes and feedback to refine our process.
• To meet legal and record-keeping obligations — retaining signed agreements and project documentation.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use a small number of third-party services to operate this website and our business. These providers process limited data on our behalf, subject to their own privacy policies.

Service	Purpose	Data involved
Cloudflare	Website hosting, DNS, security	Standard server log data (IP, user agent, requested URL)
Google Fonts	Web font delivery	IP address, user agent (per Google's policy)
Unsplash	Stock imagery delivery	IP address, user agent (per Unsplash's policy)
Email Provider	Sending and receiving email	Your name and email address when you correspond with us

We only work with providers that maintain reasonable data security standards. We do not authorize them to use your data for their own marketing.

5. Cookies & Tracking

This website does not currently set tracking cookies of its own. Embedded third-party services (such as our hosting provider's security checks) may set short-lived technical cookies in your browser as part of their normal operation.

If we add analytics in the future, we will update this policy and disclose what we collect.

You can control or delete cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Email Communications

When you contact us or hire us for a project, you agree to receive emails related to your inquiry or engagement, including:

• Replies to your messages
• Quotes, proposals, and signed-document confirmations
• Project scheduling and status updates
• Invoices and payment notifications

We do not send unsolicited bulk email. If we ever add a newsletter or marketing list, you'll have the option to opt in, and you can unsubscribe at any time. We comply with the CAN-SPAM Act.

7. How Long We Keep Your Data

• Active project records — retained for 7 years from project completion to satisfy commercial record-keeping standards.
• Inquiries that did not become projects — contact information retained for up to 2 years, then deleted or anonymized.
• Electronic signature records — retained for the term of the contract plus 7 years.

You may request earlier deletion of your data, subject to our legal retention obligations.

8. How We Protect Your Data

• We use reputable, security-certified providers for hosting and email.
• We restrict access to client records to authorized team members.
• All site traffic uses encrypted (HTTPS) connections.
• We do not store payment card information directly.

No method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Your Rights

Regardless of where you live, we are committed to honoring the following rights with respect to your personal data:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your data, subject to our legal retention obligations.
• Opt-Out — unsubscribe from any marketing or relationship emails at any time.
• Portability — request your data in a common, portable format.

To exercise any of these rights, contact us at info@emanateavl.com. We aim to respond within 30 days.

10. Children's Privacy

Our services are directed at organizations and their adult authorized representatives. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us at info@emanateavl.com and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" above and post a notice on this page. Your continued use of the site after a change constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or requests about this Privacy Policy or your personal data, reach out: